State Farm® Insurance Agent Renee Neff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ariana Hoke
May 21, 2026
"Rene was so helpful! She got the ins cards i needed for my customers new Mazda cx50 Hybrid, over to me in a flash! Thank you Rene'"
"Thank you Ariana for the great service with our mutual customer! Love partnering with Burdick Mazda!"
Daniel Anderson
May 20, 2026
"Erica was a wonder to work with! She was quick and also made the process easy for me. I would recommend anyone to work with such wonderful people."
"Thank you Daniel for the shout out, we appreciate your partnership! -Renee Neff State Farm"
Mark T.
May 19, 2026
"Erica made the insurance change experience for my client a breeze which is always appreciated as a dealer trying to make things less work for a customer!"
"Thank you Mark for the shout out, we love partnering with dealerships to give a great experience to our mutual customers!! Service recognizes service.... appreciate you! -Renee Neff, Agent"
NateAutoConsultant
May 15, 2026
"I called for an insurance change for one of my customers and received "World Class" service from Erica Robinette. This office has set the bar for how customer service should handled. Two big thumbs up!"
Rebecca Farruggio-Secreti
May 13, 2026
"I just wanted to say that Erica went above and beyond helping me yesterday with my insurance needs . She was very kind , patient and knowledgeable.. Thank you so much Erica !"
Devon Shuba
May 13, 2026
"Great customer service from Dave. No pressure, easy process, no problems or complaints. Apparently switching insurance from state to state can be an easy way for insurance companies to raise your rates. But Dave made it an easy and smooth process. And I see why my grandfather has been with this agency as a whole for such a long time!"
Patrick Pollock
May 1, 2026
"Amazing customer service!!"
"Thank you Patrick! Your good neighbor in clay, Renee Neff State Farm"
Kyle Bello
April 30, 2026
"Working at a dealership, there’s agents that are rough and some that are great to deal with. Renee was great to deal with! I appreciate how easy she is to work with"
"Thanks, Kyle for partnering with Renee Neff State Farm to give our mutual customer a great new car experience! Love partnering with our local dealerships to ensure its a smooth vehicle exchange."
Brian Trionfero
April 30, 2026
"Renee and her team are great to work with! Very professional and eager to assist."
"thank you Brian!"
Frank Donato
April 30, 2026
"Renee was very helpful and informative with making all the needed insurance changes"
"Thank you Frank!!"
Christopher Raddell
April 30, 2026
"Replacing my leased vehicle was simple with Renee Neff State Farm! Gave my insurance info to the car dealer via a picture of the insurance certificate and they immediately processed everything needed for both the car dealer and myself. It’s great to have the service get it done so quickly! Thanks."
"Thanks, Chris, for the shout out! We love partnering with the dealerships to make sure you get a great experience when picking up your new car! Enjoy that For Explorer!!! -Your Good Neighbor in Clay, Renee Neff"
Melody Speier
April 28, 2026
"Renee and Team were extremely helpful and accommodating. My request was taken care of quickly and professionally. Great experience!"
"Thank you Melody for the shout out and for being part of our State Farm Family! All the best, Renee"
Roy Heath
April 24, 2026
"Great company to deal with need a good deal on insurance, please reach out to them, efficient and dependable group of people !!!!"
"Hi Roy, much thanks, appreciate the shout out, when you love what you do it shows! THANK YOU"
Kelly Hale
April 17, 2026
"Working with this insurance company has always been a pleasure. The employees are always nice, kind and prompt individuals."
"Kelly you're a Rockstar, thanks for the support! -Renee"
Hailey
April 16, 2026
"Great service!"
"Thank you for the shout out Hailey!"
Anna
April 16, 2026
"Renee and her team is so helpful, the entire time they just made the process of getting a quote so easy and I can’t thank them enough!"
"Thank you Anna for the shout out!"
Jamison Caskinette
April 15, 2026
"Excellent service and expertise in assisting our mutual clients!"
"Thank you Jamison for the shout out, we love coordinating with our local businesses to give great service and help take things off their plate when we can. Appreciate you Jamison! -Renee Neff, Agent"
Stephen Sass
April 14, 2026
"Renee Neff State Farm office was easy to work with and saved me a lot of money on my renters insurance. Thank you!"
"Thank you Steve!!! We appreciate your shout out!"
Debra Talcott
April 14, 2026
"We are snow birds who entrust our insurance to Renee Neff State Farm. We love the ability to adjust our insurance with a simple call to our agent. They handle any changes to our Auto, Home or Life insurances with personal service instead of an automated 800 number, which is important to us. And we love coming into the office to see Renee, her wonderful team, especially on Moo Mondays when she brings her French bulldog mascot in!❤️ thank you!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I"
Anna Cutie
April 12, 2026
"I had an amazing experience working with Dave at State Farm. I was in a really stressful situation, I needed car insurance ASAP and only had about 40 minutes to get everything set up. Dave was honestly a superhero. He stayed calm, was incredibly patient, and showed so much understanding of my situation. He moved quickly without ever making me feel rushed or overwhelmed, and he made sure I understood everything along the way. His professionalism and compassion really stood out, and he got everything taken care of right on time. I can’t thank him enough! I highly recommend working with Dave if you want someone who truly cares and gets the job done!"
"Anna that's a rockstar google review, thank you for taking the time for such a detailed shout out. Dave Neff at Renee Neff State Farm does a great job for our team getting new households in with detailed review and options around your needs. Appreciate you!! -Renee Neff"
Ashley Zogg
April 9, 2026
"Three months ago my husband and I reached out to get a large quote from this office, home, auto and life insurance, we were fortunate to get Dave to write it all up. Unfortunately we were unsure at the time if we wanted to proceed - I fear change (bad I know). Here we are three months later and Dave welcomed us back with open arms! His kindness is what really made him (and the branch) stand out. He made us feel like we were more than just a number and took the time to get to know my family so he would be able to assess our needs and what we exactly needed in our policy, due to needing some additional adjustments to the prior quotes. Dave was confident and full of knowledge but when he wasn’t sure about something he had absolutely no problem telling me and then asking others to make sure we got the accurate information. THAT alone speaks volumes. How much is charged is important obviously but I would choose this branch over and over again just for the customer service. Thank you Dave for your commitment and taking the time to actually “see” us."
"Ashley, thank you so much for your shout out for Dave Neff. This was so wonderful to hear! We take the time to listen to what's important and approach your risk management with that in mind. Every household is different and has different priorities/needs, so we help customize your insurances. All the best, Renee Neff"
Dave H
April 7, 2026
"Erica at Renee Neff State Farm made the transaction quick and easy!!"
"Thank you Dave for the supportive words. Erica is a gem and we're so fortunate to work with her. Appreciate you!"
Lisa Holmes-Hayes
April 1, 2026
"Renee and Liliana were very efficient and helpful transitioning my insurance ..I highly recommend them .. excellent customer service"
"Thank you, Lisa! We were so happy to work with you to move your auto insurance and home insurance to our State Farm family. I know having a local agent was important to you and an office where we know you by name and you get a person on the phone also. #NeffInsuresYou"
Aidan Tredo
March 30, 2026
"Really nice down-to-earth people. I work at a dealership in Syracuse, and they are always helpful with getting everything to us as soon as possible, same day. So please, if you live in that area, go through them for insurance needs, and they will take care of you 100%. -Sincerely, Aidan Wojtalewski"
"thanks Aidan, appreciate the shout out!! We love partnering with our dealerships to give a great experience!!"
Olivia Rizzo
March 26, 2026
"Erica was extremely helpful!!"
"Thank you Olivia for the shout out!! We love partnering with our local car dealers to provide best service on the auto insurance. #ReneeNeffStateFarm"